For IP telephony information, best practices, and migration information.

Discuss non-IP PBX issues and troubleshooting topics.

Discuss contact center and customer relationship management products and solutions.

Discuss communications challenges and issues that small businesses face.

For messaging solutions and universal access discussions.

Discuss handsets, PDAs, and other end point devices.

Discuss tools for managing converged communications systems and networks.

Discuss support of communications products and solutions.

For mobility discussions on in-building, campus, enterprise, and virtual users.

Discuss predictive dialing, PDS, and proactive contact solutions.

For discussions around communications tools and applications enterprise-wide.

Discuss how business applications deliver the real value in converged communications.

Discuss communications solutions that integrate with business process apps to predict, sense, and respond to events.

Use this forum to post questions and issues about Avaya-related industry resources & certifications.

For FAQs, helpful tips, and screenshots that span across several forums, post helpful items here.

For general discussion about anything related to communications and overall trends in the industry. Post recruiting and staffing requests here. If it doesn't fit in the other forums, it probably fits here.

Post your suggestions on how to make this board better, including suggestions for new forum categories.

Provide feedback here about your experience on these boards.