Agent Skills

[Tek]

Hello,

I was wondering if there is a way to add or remove certain skills from multiple agents via a script. Currently, if I need to add/remove a skill to an agent, I add the skill manually. I have used the option of changing multiple agents at a time in agent administration to mirror multiple agents to a certan skill set. But, recently, it has been difficult to change multiple agents at a time because most of the agents have different sets/levels of skill sets with only a handful that mirror each other. So I was wondering if there was a way to simply add a skill to a group of agents and still keep the different skills/levels these agents already had. I searched to see if this question was already asked and found a post posted on 6-26-06 but it didn't answer my question. Any assistance in this matter would be greatly appreciated.

Thank you.