one-X Communicator - problem with 2-way communication

[adamek]

Hello,
For certain internal calls one cannot hear the other party, even though calls to other internal extensions and external numbers work fine.
I believe that the issue only affects internal calls where both parties have Avaya softphone software on the laptop.
I've one-X ver.5.2 installed, when I try to make a call from one station to another I'm getting (statistic -> audio Statistics -> Voip traffic Information):

Station A:
Traffic: Receiving and Transmitting

Station B:
Traffic: Transmitting (only!)


Result: one-way communications.

Anyone knows what can cause this type of problem?
See attached.

Cheers

[Visa2008]

Are both endpoints on the same subnet? If not then this is probably some sort of routing issue from point b not being able to route back the RTP stream to point A.

[wibbers]

Did you resolve this? we are having the same issue. It also happens with inbound calls from mobiles.

[wibbers]

Our issue was resolved due to a duplicate entry in the routing table. Hope it helps.