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CM 5.2 integration with Genesys T Server

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07-30-10, 12:11 PM

tlk

Member

Join Date: Jul 2010

Location: Canada

Posts: 1

CM 5.2 integration with Genesys T Server

I have an issue with calls routing to Avaya 9650 phones via Genesys adjunct route command. There is no VDN name display on any calls.
Is there a system feature setting or timer adjustment on the Avaya side I should look at? or something on the AES or Genesys?

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